Sales Manager

• Sell and cross-sell company products and services.
• Maintain and update customer information in our database.
• Assist the team and manager with ad hoc sales projects as required.
• Provide high-end customer service for new and potential customers and partners.
• Act as the primary sales contact for various client types and consult with customers remotely.
• Conduct professional telephone/Skype/email conversations to identify customer needs.
• Generate new sales/business leads, develop commercial proposals, negotiate, and close deals.
• Assist in preparing and delivering presentations to customers, sending out commercial offers, and following up.
• Aid in writing marketing materials, advertisements, and informing customers about any special offers and new products or services offered by the company.
• Report sales performance results and achievements weekly.
• Make recommendations based on interactions with customers and prospects.

• Strong academic background, a Master’s degree or MBA will be an advantage.
• Very good English language skills (knowledge of Spanish, German, Chinese, Arabic, Turkish, and other languages will be considered an advantage).
• At least 2 years of successful work experience in B2B sales.
• Excellent MS Office (Excel, Word) skills.
• Preferably, if you have experience working in banks, PSPs, forex, binary, eCommerce, or IT.
• Motivation and interest in building a successful career in the sales area.
• You must be an energetic and customer-oriented personality, a strong team player who can work in a diverse and dynamic environment.
• Good presentation, argumentation, and communication skills.

• Minimum 1 year of experience as a KYC Specialist or in a similar role, preferably in the iGaming industry of Finance.
• Strong background in customer service, complaint investigation, and dispute resolution.
• Excellent command of the English language, both spoken and written.
• Profound understanding of KYC (Know Your Customer) procedures and regulatory requirements in the online casino industry.
• Familiarity with the AML (Anti-Money Laundering) regulations and practices.
• Excellent analytical and problem-solving skills.
• Attention to detail and ability to perform thorough investigations.
• Effective communication skills, both verbal and written.
• Ability to handle difficult or upset customers and resolve disputes in a professional and empathetic manner.
• Firm understanding of player verification processes and associated documentation.

Please, send your CV with the indication “Sales Manager”.